30 Day Adjustment Period

Getting to know your Eva products

Trying a new product for the first time can feel like a big change – taking some time to get comfy can help.

Why we have a 30 day adjustment period

We believe that all products should end up in their forever home – not the landfill. This is why we give you a 30 day 'adjustment period' when you trial your Eva product.

This period lets you truly test your product. Nap on it, store books in it, drink too much coffee on it and actually live with it before deciding if it’s the right fit for you. We think one whole month is just the right amount of time to try all of those things.  

If you’re still not sure after 30 days, just let us know and we’ll sort your return out - easy! We always aim to find all our products a second home, so the 30 days heads-up also gives us time to do just that.

No product should ever go to landfill, especially not an Eva product.

Contact Us

Our customer experience team are always here to help and can provide tailored suggestions to you.

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(03) 6361 4382

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Free delivery & returns

We know that you know best. That’s why we give you 365 days — with no strings attached — to try out any Eva product in the comfort of your own home. That’s 1 year of snuggling, sleeping, and Netflix-ing, so you can get to know Eva. You’re going to be spending a lot of time together, so we want you to know you’ve made the right choice.