Our freight partners are currently taking extra precautions to keep our customers safe and delivery times may be affected. We’ll do our best to keep you in the loop of any last-minute delays or delivery changes, and are working hard to get your order to you as soon as possible. We kindly ask you please allow for a potential delay of 2 to 5 business days.
We’ve partnered with some of Australia’s best rural delivery providers to ensure you receive your Eva products as soon as possible! Whilst we will do our best to organise delivery close to your preferred date, we are only able to provide an estimated time frame for delivery.
We understand life is busy, so if you can’t be home to receive your delivery, you may be able to qualify for an Authority To Leave (ATL). This applies to secure, ground-level homes and is at the discretion of the courier. Unfortunately, ATL does not include most apartment buildings.
Our freight partners offer a ‘to the door’ but not ‘to the room’ service. For a unit, this is the front door of your building.
